Terms & Conditions

1. Who we are

This website (the “Site”) is operated by Craig Point for Support and Technology Services (registration CR 250139), headquartered in Doha, Qatar (“CraigPoint,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the Site, including any content, functionality, and services offered on or through it.

2. Acceptance of these Terms

By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy, which are incorporated here by reference. If you do not agree, please do not use the Site.

3. Who can use the Site

The Site is intended for businesses and individuals evaluating or using CraigPoint’s products and services. You must be legally capable of entering into a binding contract to use the Site on behalf of yourself or an organization you represent.

4. Our products and services

CraigPoint builds and operates its own software products (including, currently, XocialBiz, Xojer, Proslog, Xroll, and Xign) and provides Build, Run, and Connect technology services to clients.

4.1 Early Access products

Products marked “Early Access” on the Site are under active development. Features, pricing, availability, and functionality may change, and we do not guarantee that any Early Access product is free of defects, uninterrupted, or fit for a particular purpose. Use of an Early Access product is subject to a separate agreement provided at the time you request access.

4.2 Services

Build, Run, and Connect services referenced on the Site are described for informational purposes. The specific scope, deliverables, fees, and timelines for any engagement are set out in a separate written agreement or statement of work signed by both parties, which will govern in the event of any conflict with this Site.

5. Accounts, forms, and communications

Where you submit information through our contact form, subscribe to our newsletter, or otherwise contact us via the Site, WhatsApp, phone, or email, you agree to provide accurate and current information and are responsible for the accuracy of what you submit. See our Privacy Policy for how we handle that information.

6. Intellectual property

The Site and its original content — including but not limited to text, graphics, logos, product names, and the CraigPoint mark — are the property of Craig Point for Support and Technology Services or its licensors and are protected by applicable intellectual property laws. Nothing on the Site grants you a licence to use our trademarks, logos, or brand assets without our prior written consent.

7. Acceptable use

You agree not to: (a) use the Site for any unlawful purpose or in violation of any applicable law or regulation; (b) attempt to gain unauthorised access to the Site, our systems, or any related network; (c) interfere with or disrupt the integrity or performance of the Site; (d) submit false, misleading, or spam content through our forms; or (e) scrape, harvest, or otherwise systematically extract data from the Site without our prior written permission.

8. Third-party links and embeds

The Site may contain links to third-party websites or embed third-party content (for example, a Google Maps embed showing our office location). We do not control and are not responsible for the content, accuracy, or practices of third-party sites, and inclusion of a link or embed does not imply endorsement.

9. Disclaimers

The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Site will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the fullest extent permitted by applicable law, Craig Point for Support and Technology Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnity

You agree to indemnify and hold Craig Point for Support and Technology Services harmless from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by the laws of the State of Qatar, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the competent courts of Qatar.

14. Contact us

Questions about these Terms can be sent to contact@craigpoint.com, or by post to Transworld Tower 2, Al Aaliya Street, Old Salata, Doha, Qatar.